Recommend a friend terms and conditions

1. Definitions

Recommender – A person who recommends a potential new associate to Livingwell

Recommendee – A new associate who has not previously worked for Livingwell

Recommendation date – The date that the recommendation is received by Livingwell

Recommendation bonus payment – Payment in the form of cash for the Recommender of the amount stated for the profession of the Recommendee

Qualifying criteria – The criteria that must be met by the Recommender and as set out in clause 3

Compliant – Livingwell follows Recruitment and Employment Confederation Best Practice Guidelines. Under these guidelines, associate checks are required, prior to the associate commencing work. These include right to work, proof of identity, DBS disclosure, occupational health and immunity, professional registration, specific training, competency interview, work history, references, professional and educational certificates. Once associate file is in accordance with the guidelines, the associate file is deemed compliant, and they are eligible to work.

2. Scheme

The Livingwell recommendation scheme is applicable to Recommenders who recommend Clinical, Counselling or Forensic Psychologists, Educational Psychologists, Director/Managers, Mental Health Nurses, Mental Health Therapists, Neurodevelopmental Practitioners, Psychiatrists, Occupational Therapists and Speech and Language Therapists looking to work across the private healthcare sector. This scheme provides the opportunity for recommendations to be made and bonus payments earned.

3. Qualifying Criteria

1. Recommendation – The recommender must have explicit consent from the Recommendee to provide their details to Livingwell. Recommendations can also be made via telephone call to the Livingwell team and a record shall be retained by the consultant on file in order for the Recommendee to be validated. The recommendation must include the Recommendee’s name, profession, contact details and the location that the Recommendee requires work. The Livingwell team shall contact the Recommendee to verify their consent to be recommended, with the intention of securing them work engagements.

2. Professions – For a recommendation to qualify, the Recommendee must work in the profession listed in this scheme.

3. Compliance – For a recommendation to qualify, the Recommendee must pass the necessary checks to ensure they are Compliant and eligible to work.

4. Worked hours – The recommendation bonus will be payable once the Recommendee has worked 200 hours or upon completion of a probationary period. The required hours must be completed within 12 months of the recommendation date.

5. Recommendation scheme commencement date – The recommendation scheme was launched on 24 July 2024, any referrals that were made prior to this are not applicable for any bonus payments.

4. Recommendation bonus payments

1. Bonus amount – The Recommender is entitled to claim the bonus amount that is related to the profession of the Recommendee once the qualifying criteria, terms and conditions have been met by both the Recommender and Recommendee up to £150.

2. Claiming bonus – It is the responsibility of the Recommender to claim their recommendation bonus payment by contacting the Livingwell team no later than three months after the Recommendee has completed the required hours, or has passed the probation period, for their profession in the given timeframe.

3. Cash payment(s) – A bonus payment is made to the Recommender once the Recommendee has met the relevant qualifying criteria, terms, conditions, and the Recommender has requested payment. All recommendation bonuses are subject to tax deduction. This will be deducted at source if the Recommender is a PAYE associate of Livingwell. If the Recommender is not a PAYE associate, they will be responsible for their own tax declaration. Bonus payments are non-transferable.

5. General Terms

Livingwell reserves the right to reject a recommendation bonus payment request if:

the Recommendee has not consented to their personal data being submitted to Livingwell
the Recommendee has previously registered with Livingwell
the Recommendee has been previously added to our database, has been in contact with via telephone, message, email or connected via our social media accounts
the Recommendee has already been referred to the agency by another Recommender
the Recommender or Recommendee have not met the qualifying criteria, terms and conditions
the Recommendee works for a division of Livingwell that does not run a recommendation scheme
Livingwell sees fits to do so, due to any other reason or circumstance that they deem as justified; or
if Recommenders are deemed internal personnel, employed by Livingwell

Livingwell reserves the right to:

Vary the terms and conditions of this recommend a friend scheme at its absolute discretion; or cancel or discontinue this recommend a friend scheme without having to pay any outstanding claims, introduce a replacement scheme, offer compensation, or inform associate.